Rock Island PowerFish'n^TM Pro Warranty

Rock Island Manufacturing Company warrants its Products to be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty does not cover damage or malfunctions caused by accident, abuse or normal expected wear. If your Rock Island Product has a defect within the terms of the warranty, you should return it to us at the address listed below. All shipping and insurance costs and transportation arrangements will be borne by you and are your responsibility. We will repair or replace the Product, at our option, without further cost to you, (including free return transportation and insurance). If, however, the repair is not covered by the provisions of this warranty, your Rock Island Product will be repaired and returned to you at a reasonable charge for labor, parts and return transportation and insurance. If you have any questions call 484-682-9620.

SERVICE for Your Rock Island Reel^TM

We'd like to help you maintain your Rock Island reel so that you may continue to fish with confidence. If you have an issue with your reel that requires repair we suggest that you send it to our service center at Rock Island Equipment Company, East Moline, IL 61244 for evaluation by a trained technician. To help us best service your reel, please print out and complete a Product Repair/Replacement Form. Include the completed form, plus a money order payable to Rock Island for $16.00 shipping and handling, along with your reel. Also include a copy of your dated receipt if you are requesting repair under warranty. Package your reel carefully to avoid damage. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package. Note: Residents of Hawaii, Alaska and U.S. territories will be billed for return shipping via registered priority mail.